I help companies grow by empowering their people.
Learning, Enablement, and Talent Development Leader delivering measurable business impact.
$10M attrition savings • 70% revenue lift • 95% AV utilization • 86% performance increase • 60% knowledge efficiency gains
Operationalizing Strategy: Building the systems
and teams that scale business growth
I’m Shawn Lewis, a Certified Professional in Talent Development (CPTD) and Prosci-certified change leader with more than 15 years of experience strengthening organizations through learning, enablement, and leadership development. My work blends strategy with execution — helping companies scale, improve performance, accelerate readiness, and support their people.
I’ve led national and global learning teams across technology, SaaS, telecom, and autonomous vehicles. My experience includes designing enterprise onboarding ecosystems, building leadership development programs, deploying AI-enabled coaching and knowledge tools, and standing up zero-to-one learning organizations across the U.S., Serbia, Australia, and Japan.
Whether supporting high-growth startups or large enterprise transformations, I help create the systems, structures, and capabilities that enable people to do their best work.
Business Impact
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Leadership Development & Succession Planning at Sprint
Reduced leadership attrition by 20%, delivering $10M in annual savings
Created a scalable leadership pipeline tied directly to business performance metrics
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Live Sales Coaching Enablement at GoDaddy
86% of coached employees increased revenue generation
Strengthened retention and accelerated time to full productivity across internal and external teams
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Onboarding & Enablement Overhaul at GoDaddy
Increased new hire sales performance by 70%
Boosted customer conversion rates by 3.5%
Reduced customer handle time by 1.5 minutes, generating $1.8M in new revenue
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Organizational Change Leadership at Sprint & T-Mobile
Lowest employee attrition rate company-wide during merger transition
First successful retail-to-virtual call center conversion during COVID-19 — protecting jobs and maintaining operational continuity
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Global Learning Ecosystems at May Mobility
Enabled seamless domestic and international site launches (U.S. and Japan)
Achieved 95% AV utilization at launch — the highest operational performance in company history
“Shawn’s a game-changer in talent development, sales enablement, and organizational leadership. His work consistently drives measurable business impact while empowering individuals.”
— Althea Scruvin, Sr. Program Manager for Global Learning and Enablement at GoDaddy
How I can help
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Clarifying what’s actually broken
Identify why learning investments aren’t delivering results
Diagnose gaps in architecture, governance, and capability (not just training)
Create clarity before more tools, content, or programs are added
Provide executives with a clear, shared view of what needs to change
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Building the system learning needs to work
Design onboarding, development, and performance support as a coherent system
Define the capabilities the business actually needs to succeed
Establish governance so learning doesn’t fragment across teams
Align platforms and tools to the system — not the other way around
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Designing systems that grow with the business
Design learning and capability systems aligned to how work actually happens
Build onboarding, manager development, and performance support that scale
Establish governance so learning doesn’t fragment as the business grows
Develop internal teams to run and evolve the system independently
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Turning learning into a business lever
Measure time-to-competency, readiness, and performance
Connect learning to attrition, engagement, and succession strength
Tie capability development to revenue growth and cost reduction
Give leaders a tangible, defensible view of ROI
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Leaving the organization stronger than I found it
Develop existing learning teams or help build new ones
Build capability in learning science, system design, and measurement
Enable teams to run, evolve, and scale the system independently
Avoid long-term dependence on external vendors
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Senior guidance without permanent overhead
Act as a fractional learning architecture leader during growth or change
Advise executives on learning-related decisions before scale breaks them
Support second-stage companies building learning early, intentionally
Step out once the system and team are ready
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Helping leaders see the system
Executive talks on why learning breaks at scale
Workshops that reframe learning as a business lever, not a function
Facilitated sessions to align leaders on what actually needs to change
Practical, non-salesy perspectives grounded in real operating environments
What I do
Learning Strategy & Ecosystem Design
Enterprise learning strategies, onboarding systems, curricula, and performance programs that scale with the business.
Leadership Development & Talent Acceleration
Succession planning, manager capability building, and multi-year leadership development pathways that reduce attrition and increase readiness.
Sales & GTM Enablement
AI-enabled coaching frameworks, sales performance systems, frontline skill development, and cross-functional GTM alignment.
Organizational Change & Transformation
Merger transitions, workforce shifts, operational adoption, and scalable change enablement strategies.
“... His impact goes far beyond performance metrics, he’s helped create a culture where people feel included, supported, and motivated to grow.
Shawn doesn’t just train leaders, he builds them. Any team lucky enough to have his guidance is better for it.”
